How to set up a VPN connection

Purpose of a VPN connection:

By using a VPN connection, you receive an IP ​address within the network address space of the university. This allows you to access restricted services when you are not on campus (e.g. library catalogs or databases).

Installing the VPN client

Please install the GlobalProtect VPN client, wich is free of charge, on your device. We recommend using a private device. If you want to use a company notebook, you need administrator rights on this device.

Depending what kind of device you are using (notebook, phone, tablet), you can find the installation files at different places.

  • For desktop operation systems, you can download the installation files at the WU Controlpanel application. Please select the menu items > “Other WU services” > “VPN at WU“.
  • You can also go to this website https://vpn.wu.ac.at/ – to log in to this page please use your h+Student-ID and your WIFI password. You can find your WIFI Password either on your Account Datasheet or you need to set it at the WU Controlpanel application. Go here for more information on how to change your WIFI password.

  • For desktop operation system, you can download the installation files at the WU Controlpanel application. Please select the menu items > „Other WU services“ > „VPN at WU“.
  • For desktop operation systems, you can also go to this website https://vpn.wu.ac.at/ – to login to this page please use your h+Student-ID and your WI-FI Password. You can find your WIFI Password either on your Account Datasheet or you need to set it at the WU Controlpanel application. Go here for more information on how to change your WIFI password.

 

  • Important information for Installation on MacOS!!

    In order to in­stall Glob­al­Pro­tect com­plete­ly, you must allow load­ing the sys­tem soft­ware from de­vel­op­er “Palo Alto Net­works”. Please do so under > Sys­tem set­tings > Se­cu­ri­ty & Pri­va­cy > Gen­er­al. This se­cu­ri­ty ex­cep­tion must be con­firmed for macOS 10.13 and high­er, oth­er­wise no VPN con­nec­tion to WU can be es­tab­lished.

Please refer to the website of Palo Alto Networks for details on how to install and use the GlobalProtect client.

Please search for the app “GlobalProtect” from Palo Alto Networks in the App Store of the manufacturer of the device.

You can download the app “GlobalProtect” at the Apple Store.

 

Establishing a VPN connection

After successfully installing the software, start GlobalProtect and enter the following data: 

Portal adress: vpn.wu.ac.at

Username: h+Student-ID

Password: WI-FI Password

You can find your WIFI Password either on your Account Datasheet or you need to set it at the WU Controlpanel application. Go here for more information on how to change your WIFI password.

Testing your VPN connection

If you can see the article you have a VPN connection!

Consent Management Platform by Real Cookie Banner